@import "https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700;800&display=swap";@import "https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700;800&display=swap";@keyframes slide-up-fade{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes progress-timer{0%{width:100%}to{width:0%}}@keyframes pulse-subtle{0%{transform:scale(1)}50%{transform:scale(1.02)}to{transform:scale(1)}}@media (width<=1024px){.app-container{flex-direction:column}.main-content{padding:5rem 1.5rem 2rem}.auth-content{padding:2rem 1.5rem}}@media (width<=600px){.main-content{padding:4.5rem 1rem 1.5rem}h1{font-size:1.375rem}h2{font-size:1.125rem}.view-header{margin-bottom:1.25rem;padding-bottom:.75rem}.card{padding:1rem}.btn{padding:.5rem 1rem;font-size:.8125rem}th,td{padding:.625rem .75rem;font-size:.75rem}}@media (width<=480px){.main-content{padding:4rem .75rem 1rem}h1{font-size:1.25rem}.btn{justify-content:center;width:100%}}.sidebar[data-v-5cf845a7]{background-color:var(--sidebar-bg);border-right:1px solid var(--border-color);z-index:1000;flex-direction:column;width:280px;height:100vh;padding:1.5rem 1rem;transition:width .3s cubic-bezier(.4,0,.2,1);display:flex;position:sticky;top:0}.sidebar.is-collapsed[data-v-5cf845a7]{width:88px;padding:1.5rem .75rem}.sidebar-header[data-v-5cf845a7]{justify-content:space-between;align-items:center;margin-bottom:2.5rem;padding:0 .5rem;display:flex;position:relative}.sidebar.is-collapsed .sidebar-header[data-v-5cf845a7]{justify-content:center}.logo[data-v-5cf845a7]{color:var(--text-main);letter-spacing:-.01em;align-items:center;gap:.75rem;font-size:1.25rem;font-weight:800;display:flex;overflow:hidden}.logo span span[data-v-5cf845a7]{color:var(--primary)}.logo-box[data-v-5cf845a7]{background:var(--primary);color:#fff;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.logo-box svg[data-v-5cf845a7]{width:20px;height:20px}.collapse-btn[data-v-5cf845a7]{border:1px solid var(--border-color);cursor:pointer;width:24px;height:24px;color:var(--text-muted);z-index:10;box-shadow:var(--shadow-sm);background:#fff;border-radius:50%;justify-content:center;align-items:center;transition:all .2s;display:flex;position:absolute;top:32px;right:-12px}.collapse-btn[data-v-5cf845a7]:hover{background:var(--primary);color:#fff;border-color:var(--primary);transform:scale(1.1)}.sidebar.is-collapsed .collapse-btn[data-v-5cf845a7]{top:32px;right:-12px;transform:none}.sidebar.is-collapsed .collapse-btn[data-v-5cf845a7]:hover{transform:scale(1.1)}.nav-section[data-v-5cf845a7]{margin-bottom:2rem}.section-title[data-v-5cf845a7]{text-transform:uppercase;color:var(--text-muted);letter-spacing:.1em;opacity:.8;white-space:nowrap;margin:1.25rem 0 .5rem;padding:0 1rem;font-size:.65rem;font-weight:700;overflow:hidden}.sidebar.is-collapsed .section-title[data-v-5cf845a7]{display:none}.nav-section ul li:first-child .section-title[data-v-5cf845a7]{margin-top:0}.nav-links[data-v-5cf845a7]{flex-direction:column;gap:.375rem;list-style:none;display:flex}.nav-item[data-v-5cf845a7]{color:var(--text-muted);white-space:nowrap;border-radius:10px;align-items:center;gap:12px;padding:.75rem 1rem;font-size:.875rem;font-weight:500;text-decoration:none;transition:all .2s cubic-bezier(.4,0,.2,1);display:flex}.sidebar.is-collapsed .nav-item[data-v-5cf845a7]{justify-content:center;padding:.75rem}.nav-item[data-v-5cf845a7]:hover{color:var(--primary);background:#f1f5f9;padding-left:1.25rem}.sidebar.is-collapsed .nav-item[data-v-5cf845a7]:hover{padding-left:.75rem;transform:scale(1.1)}.nav-item.active[data-v-5cf845a7]{background:var(--primary-gradient);color:#fff;font-weight:600;box-shadow:0 4px 6px #0000000d}.sidebar.is-collapsed .nav-item.active[data-v-5cf845a7]{background:var(--primary-gradient);box-shadow:0 4px 6px #0000000d}.nav-item svg[data-v-5cf845a7]{stroke-width:2px;opacity:.6;width:20px;height:20px;transition:all .2s}.nav-item:hover svg[data-v-5cf845a7]{opacity:1;transform:scale(1.1)}.nav-item.active svg[data-v-5cf845a7]{opacity:1;color:#fff}.mt-1[data-v-5cf845a7]{margin-top:1rem}.icon-sm[data-v-5cf845a7]{margin-right:4px;width:16px!important;height:16px!important}.create-btn[data-v-5cf845a7]{letter-spacing:0;text-transform:none;border-radius:8px;justify-content:center;width:100%;margin-top:1rem;font-size:.85rem;font-weight:600;transition:transform .2s,box-shadow .2s;display:flex}.sidebar.is-collapsed .create-btn[data-v-5cf845a7]{width:44px;height:44px;margin:1rem auto 0;padding:.75rem}.sidebar.is-collapsed .create-btn .icon-sm[data-v-5cf845a7]{margin-right:0}.create-btn[data-v-5cf845a7]:hover{transform:translateY(-2px);box-shadow:0 4px 12px #d9480f33}.sidebar-footer[data-v-5cf845a7]{border-top:1px solid var(--border-color);justify-content:space-between;align-items:center;margin-top:auto;padding-top:1.25rem;display:flex;overflow:hidden}.sidebar.is-collapsed .sidebar-footer[data-v-5cf845a7]{flex-direction:column;justify-content:center;gap:1rem}.user-profile[data-v-5cf845a7]{align-items:center;gap:.75rem;display:flex}.avatar[data-v-5cf845a7]{background:var(--primary-light);width:40px;height:40px;color:var(--primary);border:1px solid var(--border-color);border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;font-size:.9rem;font-weight:700;display:flex}.meta .name[data-v-5cf845a7]{color:var(--text-main);white-space:nowrap;text-overflow:ellipsis;max-width:130px;font-size:.875rem;font-weight:600;overflow:hidden}.meta .role-desc[data-v-5cf845a7]{color:var(--text-muted);text-transform:capitalize;font-size:.7rem;font-weight:500}.logout[data-v-5cf845a7]{cursor:pointer;color:var(--text-muted);background:0 0;border:none;border-radius:10px;flex-shrink:0;padding:.625rem;transition:all .2s}.logout[data-v-5cf845a7]:hover{background:var(--primary-light);color:var(--primary)}.mobile-toggle[data-v-5cf845a7]{z-index:1100;border:1px solid var(--border-color);cursor:pointer;width:40px;height:40px;box-shadow:var(--shadow-sm);background:#fff;border-radius:8px;justify-content:center;align-items:center;display:none;position:fixed;top:.75rem;left:.75rem}.hamburger[data-v-5cf845a7]{flex-direction:column;justify-content:space-between;width:18px;height:12px;display:flex;position:relative}.hamburger span[data-v-5cf845a7]{background:var(--text-main);border-radius:2px;width:100%;height:2px;display:block}.sidebar-overlay[data-v-5cf845a7]{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:999;background:#0f172a33;position:fixed;inset:0}@media (width<=1024px){.sidebar[data-v-5cf845a7]{width:280px;transition:transform .3s cubic-bezier(.4,0,.2,1);position:fixed;top:0;bottom:0;left:0;transform:translate(-100%)}.sidebar.is-open[data-v-5cf845a7]{transform:translate(0);box-shadow:0 25px 50px -12px #00000040}.mobile-toggle[data-v-5cf845a7]{display:flex}}.top-bar[data-v-763a76a7]{background:var(--glass-bg);height:64px;-webkit-backdrop-filter:var(--glass-blur);backdrop-filter:var(--glass-blur);border-bottom:1px solid var(--border-color);z-index:900;justify-content:space-between;align-items:center;padding:0 2rem;display:flex;position:sticky;top:0}.breadcrumb[data-v-763a76a7]{color:var(--text-muted);align-items:center;gap:.5rem;font-size:.8125rem;font-weight:500;display:flex;overflow:hidden}.breadcrumb .current[data-v-763a76a7]{text-overflow:ellipsis;white-space:nowrap;max-width:150px;overflow:hidden}.breadcrumb .path[data-v-763a76a7]{color:var(--text-muted);opacity:.8}.breadcrumb .current[data-v-763a76a7]{color:var(--text-main);font-weight:600}.actions[data-v-763a76a7]{align-items:center;gap:1.5rem;display:flex}.notif-wrapper[data-v-763a76a7]{position:relative}.bell-btn[data-v-763a76a7]{color:#64748b;cursor:pointer;background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;padding:8px;transition:all .2s;display:flex;position:relative}.bell-btn[data-v-763a76a7]:hover{color:var(--primary);background:#f8fafc}.bell-btn.has-unread[data-v-763a76a7]{color:var(--text-main)}.badge[data-v-763a76a7]{background:var(--primary);color:#fff;border:2px solid #fff;border-radius:999px;justify-content:center;align-items:center;min-width:14px;height:14px;font-size:.625rem;font-weight:700;display:flex;position:absolute;top:6px;right:6px}.notif-dropdown[data-v-763a76a7]{background:var(--glass-bg);width:360px;-webkit-backdrop-filter:var(--glass-blur);backdrop-filter:var(--glass-blur);border:1px solid #fff6;padding:0;animation:.2s ease-out slide-up-763a76a7;position:absolute;top:calc(100% + 12px);right:-10px;overflow:hidden;box-shadow:0 10px 15px -3px #0000001a,0 4px 6px -2px #0000000d}@keyframes slide-up-763a76a7{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.dropdown-header[data-v-763a76a7]{border-bottom:1px solid var(--border-color);background:#ffffff80;justify-content:space-between;align-items:center;padding:1rem 1.25rem;display:flex}.dropdown-header h3[data-v-763a76a7]{color:var(--text-main);font-size:.875rem;font-weight:700}.header-actions[data-v-763a76a7]{gap:10px;display:flex}.sub-btn[data-v-763a76a7]{color:var(--primary);cursor:pointer;text-transform:uppercase;letter-spacing:.02em;background:0 0;border:none;font-size:.7rem;font-weight:700;transition:all .2s}.sub-btn[data-v-763a76a7]:hover{text-decoration:underline}.sub-btn.delete[data-v-763a76a7]{color:#94a3b8}.sub-btn.delete[data-v-763a76a7]:hover{color:var(--primary)}.dropdown-list[data-v-763a76a7]{max-height:400px;overflow-y:auto}.notif-item[data-v-763a76a7]{cursor:pointer;border-bottom:1px solid #f1f5f9;gap:1rem;padding:1rem 1.25rem;transition:all .2s;display:flex;position:relative}.notif-item[data-v-763a76a7]:hover{background:#f8fafc}.notif-item.unread[data-v-763a76a7]{background:#fffcfc}.notif-item.unread[data-v-763a76a7]:after{content:"";background:var(--primary);width:3px;position:absolute;top:0;bottom:0;left:0}.remove-notif[data-v-763a76a7]{opacity:0;color:var(--primary);cursor:pointer;background:#fee2e2;border:none;border-radius:6px;justify-content:center;align-items:center;width:22px;height:22px;transition:all .2s;display:flex;position:absolute;top:12px;right:12px}.notif-item:hover .remove-notif[data-v-763a76a7]{opacity:1}.remove-notif[data-v-763a76a7]:hover{background:var(--primary);color:#fff;transform:scale(1.1)}.notif-indicator[data-v-763a76a7]{border-radius:50%;flex-shrink:0;width:8px;height:8px;margin-top:4px}.notif-indicator.success[data-v-763a76a7]{background:var(--success)}.notif-indicator.info[data-v-763a76a7]{background:var(--info)}.notif-indicator.error[data-v-763a76a7]{background:var(--error)}.n-title[data-v-763a76a7]{color:var(--text-main);margin-bottom:2px;font-size:.8125rem;font-weight:600}.n-msg[data-v-763a76a7]{color:var(--text-muted);padding-right:20px;font-size:.75rem;line-height:1.4}.n-time[data-v-763a76a7]{color:#94a3b8;margin-top:4px;font-size:.6875rem;display:block}.dropdown-footer[data-v-763a76a7]{text-align:center;border-top:1px solid var(--border-color);color:#94a3b8;background:#f8fafc;padding:.875rem;font-size:.75rem;font-weight:600}.dropdown-footer a[data-v-763a76a7]{color:var(--primary);font-weight:600;text-decoration:none}.user-info[data-v-763a76a7]{border-radius:8px;align-items:center;gap:10px;padding:4px 8px;transition:all .2s;display:flex}.online-status[data-v-763a76a7]{background:#10b981;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 2px #d1fae5}.user-tag[data-v-763a76a7]{color:var(--text-main);font-size:.8125rem;font-weight:600}.empty-state[data-v-763a76a7]{text-align:center;color:var(--text-muted);padding:3rem 1rem;font-size:.8125rem;font-weight:500}@media (width<=768px){.top-bar[data-v-763a76a7]{height:56px;padding:0 1rem}.breadcrumb[data-v-763a76a7]{gap:.3rem;font-size:.75rem}.breadcrumb .current[data-v-763a76a7]{max-width:100px}.user-tag[data-v-763a76a7]{display:none}.notif-dropdown[data-v-763a76a7]{width:300px;right:-40px}}@media (width<=480px){.top-bar[data-v-763a76a7]{height:52px;padding:0 .75rem}.notif-dropdown[data-v-763a76a7]{width:calc(100vw - 20px);right:-50px}}.toast-wrapper[data-v-396e3ff6]{background:var(--glass-bg);width:360px;-webkit-backdrop-filter:var(--glass-blur);backdrop-filter:var(--glass-blur);pointer-events:auto;border:1px solid #ffffff80;border-radius:12px;transition:transform .4s cubic-bezier(.34,1.56,.64,1);overflow:hidden;transform:translate(120%);box-shadow:0 20px 25px -5px #0000001a,0 8px 10px -6px #0000001a}.toast-wrapper.is-visible[data-v-396e3ff6]{transform:translate(0)}.toast-card[data-v-396e3ff6]{align-items:stretch;min-height:72px;display:flex}.toast-icon-side[data-v-396e3ff6]{color:#64748b;background:#f8fafc80;border-right:1px solid #ffffff4d;justify-content:center;align-items:center;width:52px;display:flex}.toast-icon-side svg[data-v-396e3ff6]{width:22px;height:22px}.toast-main[data-v-396e3ff6]{flex:1;padding:.875rem 1.125rem}.toast-header[data-v-396e3ff6]{justify-content:space-between;align-items:center;margin-bottom:.25rem;display:flex}.toast-title[data-v-396e3ff6]{color:var(--text-main);font-size:.875rem;font-weight:700}.toast-message[data-v-396e3ff6]{color:var(--text-muted);font-size:.8125rem;font-weight:500;line-height:1.4}.toast-close[data-v-396e3ff6]{color:#cbd5e1;cursor:pointer;background:0 0;border:none;padding:4px;transition:color .2s;display:flex}.toast-close[data-v-396e3ff6]:hover{color:var(--primary)}.toast-timer[data-v-396e3ff6]{opacity:.6;background:#f1f5f9;width:100%;height:3px}.timer-bar[data-v-396e3ff6]{background:#94a3b8;width:100%;height:100%;animation:6s linear forwards progress-timer}.info .toast-icon-side[data-v-396e3ff6]{color:var(--info);background:#f0f9ff99}.info .timer-bar[data-v-396e3ff6]{background:var(--info)}.success .toast-icon-side[data-v-396e3ff6]{color:var(--success);background:#f0fdf499}.success .timer-bar[data-v-396e3ff6]{background:var(--success)}.error .toast-icon-side[data-v-396e3ff6]{color:var(--error);background:#fef2f299}.error .timer-bar[data-v-396e3ff6]{background:var(--error)}.error .toast-title[data-v-396e3ff6]{color:var(--error)}.warning .toast-icon-side[data-v-396e3ff6]{color:var(--warning);background:#fffbeb99}.warning .timer-bar[data-v-396e3ff6]{background:var(--warning)}.notification-container[data-v-1a6938ee]{z-index:9999;pointer-events:none;flex-direction:column;gap:1rem;display:flex;position:fixed;top:2rem;right:2rem}.list-enter-active[data-v-1a6938ee],.list-leave-active[data-v-1a6938ee]{transition:all .4s}.list-enter-from[data-v-1a6938ee]{opacity:0;transform:translate(30px)}.list-leave-to[data-v-1a6938ee]{opacity:0;transform:scale(.9)}:root{--primary:#d9480f;--primary-dark:#b43a0b;--primary-light:#fff7ed;--primary-gradient:linear-gradient(135deg, #f97316 0%, #d9480f 100%);--secondary:#64748b;--bg-main:#f8fafc;--sidebar-bg:#fff;--text-main:#0f172a;--text-muted:#64748b;--border-color:#e2e8f099;--white:#fff;--success:#059669;--warning:#d97706;--error:#dc2626;--info:#2563eb;--shadow-sm:0 1px 2px 0 #0000000d;--shadow:0 10px 15px -3px #0000001a, 0 4px 6px -4px #0000001a;--radius:12px;--glass-bg:#ffffffb3;--glass-blur:blur(12px)}*{box-sizing:border-box;margin:0;padding:0}body{background-color:var(--bg-main);color:var(--text-main);-webkit-font-smoothing:antialiased;font-family:Outfit,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;line-height:1.6}#app{min-height:100vh}.app-container{width:100%;min-height:100vh;display:flex;position:relative}.main-content{flex:1;width:100%;min-width:0;padding:2rem 3rem}.content-wrapper{flex-direction:column;flex:1;min-width:0;display:flex}.auth-content{flex:1;justify-content:center;align-items:center;width:100%;min-height:100vh;padding:1.5rem;display:flex}.auth-layout{background-color:#f1f5f9;justify-content:center;align-items:center}@media (width<=1024px){.app-container{flex-direction:column}.main-content{padding:5rem 1.5rem 2rem}.auth-content{padding:2rem 1.5rem}}@media (width<=600px){.main-content{padding:4.5rem 1rem 1.5rem}h1{font-size:1.375rem}h2{font-size:1.125rem}.view-header{margin-bottom:1.25rem;padding-bottom:.75rem}.card{padding:1rem}.btn{padding:.5rem 1rem;font-size:.8125rem}th,td{padding:.625rem .75rem;font-size:.75rem}}@media (width<=480px){.main-content{padding:4rem .75rem 1rem}h1{font-size:1.25rem}.btn{justify-content:center;width:100%}}h1{letter-spacing:-.025em;color:var(--text-main);margin-bottom:.5rem;font-size:1.875rem;font-weight:700}h2{color:var(--text-main);margin-bottom:1rem;font-size:1.5rem;font-weight:600}.view-header{border-bottom:1px solid var(--border-color);margin-bottom:2rem;padding-bottom:1rem}.text-muted{color:var(--text-muted);font-size:.9375rem;font-weight:400}.card{background:var(--white);border-radius:var(--radius);border:1px solid var(--border-color);margin-bottom:1.5rem;padding:1.5rem;transition:all .3s cubic-bezier(.4,0,.2,1);box-shadow:0 4px 6px -1px #00000005,0 2px 4px -2px #00000005}.card:hover{transform:translateY(-4px);box-shadow:0 20px 25px -5px #0000001a,0 8px 10px -6px #0000001a}.glass-card{background:var(--glass-bg);-webkit-backdrop-filter:var(--glass-blur);backdrop-filter:var(--glass-blur);border-radius:var(--radius);box-shadow:var(--shadow);border:1px solid #fff6;padding:1.5rem}.animate-in{animation:.4s ease-out forwards slide-up-fade}.btn{cursor:pointer;white-space:nowrap;border:1px solid #0000;border-radius:8px;justify-content:center;align-items:center;gap:.5rem;padding:.625rem 1.25rem;font-size:.875rem;font-weight:600;text-decoration:none;transition:all .2s cubic-bezier(.4,0,.2,1);display:inline-flex}.btn-primary{background:var(--primary-gradient);color:#fff;border:none;box-shadow:0 2px 4px #0000000d}.btn-primary:hover{background:var(--primary-gradient);transform:translateY(-1px);box-shadow:0 4px 12px #d9480f33}.btn-primary:active{transform:translateY(0)scale(.98)}.btn-outline{border-color:var(--border-color);color:var(--text-main);background:#fff}.btn-outline:hover{background:var(--bg-main);border-color:var(--secondary)}.table-container{border-radius:var(--radius);border:1px solid var(--border-color);background:#fff;overflow-x:auto}table{border-collapse:collapse;width:100%}th{text-transform:uppercase;letter-spacing:.05em;color:var(--secondary);text-align:left;border-bottom:1px solid var(--border-color);background-color:#f8fafc;padding:.875rem 1rem;font-size:.75rem;font-weight:600}td{border-bottom:1px solid var(--border-color);color:var(--text-main);padding:1rem;font-size:.875rem}tr:last-child td{border-bottom:none}tr:hover td{background-color:#f8fafc}.form-group{margin-bottom:1.25rem}.form-label{color:var(--text-main);margin-bottom:.375rem;font-size:.875rem;font-weight:600;display:block}.form-control{border:1px solid var(--border-color);width:100%;color:var(--text-main);background:#fff;border-radius:8px;padding:.625rem .875rem;font-size:.875rem;transition:all .2s}.form-control:focus{border-color:var(--primary);outline:none;box-shadow:0 0 0 3px #d9480f1a}.form-control::placeholder{color:#94a3b8}.status-pill{border-radius:9999px;padding:.25rem .625rem;font-size:.75rem;font-weight:600}.status-pill.open{color:#991b1b;background:#fee2e2}.status-pill.en_cours{color:#92400e;background:#fef3c7}.status-pill.ferme{color:#166534;background:#dcfce7}.status-pill.valide{color:#0d9488;background:#f0fdfa;border:1px solid #ccfbf1}.p-badge.critical,.ticket-card.critical .priority-tag{animation:2s ease-in-out infinite pulse-subtle;box-shadow:0 0 #d9480f66}html{font-size:16px}.fade-enter-active,.fade-leave-active{transition:all .25s cubic-bezier(.4,0,.2,1)}.fade-enter-from{opacity:0;transform:translateY(8px)}.fade-leave-to{opacity:0;transform:translateY(-8px)}.stats-grid[data-v-6c70fb08]{grid-template-columns:repeat(3,1fr);gap:1.5rem;margin-bottom:2rem;display:grid}.stat-card[data-v-6c70fb08]{align-items:center;gap:1.25rem;padding:1.25rem;display:flex}.icon-wrapper[data-v-6c70fb08]{color:#fff;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:48px;height:48px;display:flex}.icon-wrapper svg[data-v-6c70fb08]{width:22px;height:22px}.icon-wrapper.total[data-v-6c70fb08]{background:#64748b}.icon-wrapper.open[data-v-6c70fb08]{background:var(--primary)}.icon-wrapper.resolved[data-v-6c70fb08]{background:#059669}.info .count[data-v-6c70fb08]{color:var(--text-main);font-size:1.5rem;font-weight:700;line-height:1.2;display:block}.info .label[data-v-6c70fb08]{color:var(--text-muted);font-size:.8125rem;font-weight:500}.actions-section[data-v-6c70fb08]{text-align:center;border:1px dashed var(--border-color);box-shadow:none;background:#fcfcfc;padding:2.5rem 2rem}.actions-section h2[data-v-6c70fb08]{margin-bottom:.5rem;font-size:1.25rem;font-weight:700}.actions-section p[data-v-6c70fb08]{margin-bottom:1.5rem;font-size:.9375rem}.lg-btn[data-v-6c70fb08]{padding:.75rem 1.75rem;font-size:.9375rem}@media (width<=900px){.stats-grid[data-v-6c70fb08]{grid-template-columns:1fr;gap:1rem}}@media (width<=480px){.stat-card[data-v-6c70fb08]{gap:.75rem;padding:1rem}.icon-wrapper[data-v-6c70fb08]{width:40px;height:40px}.icon-wrapper svg[data-v-6c70fb08]{width:18px;height:18px}.info .count[data-v-6c70fb08]{font-size:1.25rem}.info .label[data-v-6c70fb08]{font-size:.75rem}.actions-section[data-v-6c70fb08]{padding:1.5rem 1rem}.actions-section h2[data-v-6c70fb08]{font-size:1.1rem}}.view-header[data-v-a038c1a7]{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:1rem;margin-bottom:2rem;display:flex}.date-filters[data-v-a038c1a7]{align-items:center;gap:.5rem;display:flex}.date-field[data-v-a038c1a7]{align-items:center;display:flex;position:relative}.date-field svg.cal-icon[data-v-a038c1a7]{width:16px;height:16px;color:var(--text-muted);pointer-events:none;z-index:1;position:absolute;left:10px}.date-field input[type=date][data-v-a038c1a7]{border:1px solid var(--border-color);color:var(--text-main);background:#fff;border-radius:8px;outline:none;width:150px;min-width:0;padding:.5rem .75rem .5rem 2rem;font-family:inherit;font-size:.8125rem;transition:border-color .2s,box-shadow .2s;position:relative}.date-field input[type=date][data-v-a038c1a7]:focus{border-color:var(--primary);box-shadow:0 0 0 3px #d9480f1a}.date-field input[type=date][data-v-a038c1a7]::-webkit-calendar-picker-indicator{opacity:.3;cursor:pointer;padding:4px}.date-field input[type=date][data-v-a038c1a7]::-webkit-calendar-picker-indicator:hover{opacity:.8}.date-field .placeholder[data-v-a038c1a7]{color:#94a3b8;pointer-events:none;font-size:.8125rem;position:absolute;left:2rem}.date-field input[type=date]:focus+.placeholder[data-v-a038c1a7],.date-field input[type=date]:valid+.placeholder[data-v-a038c1a7]{display:none}.date-sep[data-v-a038c1a7]{color:var(--text-muted);font-size:.85rem;font-weight:300}.clear-filters[data-v-a038c1a7]{width:30px;height:30px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;transition:all .2s;display:inline-flex}.clear-filters[data-v-a038c1a7]:hover{color:#dc2626;background:#fee2e2}.clear-filters svg[data-v-a038c1a7]{width:14px;height:14px}.table-card[data-v-a038c1a7]{padding:0;overflow:hidden}.ref[data-v-a038c1a7]{color:var(--primary);font-family:Inter,sans-serif;font-size:.8125rem;font-weight:600}.subject[data-v-a038c1a7]{color:var(--text-main);font-weight:600}.type-tag[data-v-a038c1a7]{background:var(--bg-main);color:var(--secondary);border:1px solid var(--border-color);border-radius:6px;padding:.25rem .5rem;font-size:.75rem;font-weight:500}.date[data-v-a038c1a7]{color:var(--text-muted);font-size:.8125rem}.view-link[data-v-a038c1a7]{color:var(--primary);align-items:center;gap:.375rem;font-size:.8125rem;font-weight:600;text-decoration:none;transition:color .2s;display:inline-flex}.view-link[data-v-a038c1a7]:hover{color:var(--primary-dark)}.view-link svg[data-v-a038c1a7]{transition:transform .2s}.view-link:hover svg[data-v-a038c1a7]{transform:translate(2px)}.loading-state[data-v-a038c1a7]{text-align:center;color:var(--text-muted);padding:4rem}.spinner[data-v-a038c1a7]{border:3px solid #e2e8f0;border-top-color:var(--primary);border-radius:50%;width:30px;height:30px;margin:0 auto 1rem;animation:1s linear infinite spin-a038c1a7}@keyframes spin-a038c1a7{to{transform:rotate(360deg)}}.text-right[data-v-a038c1a7]{text-align:right}@media (width<=768px){.view-header[data-v-a038c1a7]{flex-direction:column;align-items:stretch}.date-filters[data-v-a038c1a7]{flex-wrap:wrap}.date-field input[type=date][data-v-a038c1a7]{width:130px}.table-container table[data-v-a038c1a7],.table-container thead[data-v-a038c1a7],.table-container tbody[data-v-a038c1a7],.table-container th[data-v-a038c1a7],.table-container td[data-v-a038c1a7],.table-container tr[data-v-a038c1a7]{display:block}.table-container thead[data-v-a038c1a7]{display:none}.table-container tr[data-v-a038c1a7]{border-bottom:1px solid var(--border-color);padding:1rem;position:relative}.table-container tr[data-v-a038c1a7]:last-child{border-bottom:none}.table-container td[data-v-a038c1a7]{border:none;justify-content:space-between;align-items:center;padding:.25rem 0;font-size:.8125rem;display:flex}.table-container td[data-v-a038c1a7]:before{content:attr(data-label);color:var(--text-muted);text-transform:uppercase;letter-spacing:.03em;font-size:.75rem;font-weight:600}.table-container td.text-right[data-v-a038c1a7]{justify-content:space-between}.table-container td[data-v-a038c1a7]:last-child{padding-bottom:0}.ref[data-v-a038c1a7],.date[data-v-a038c1a7]{font-size:.75rem}}@media (width<=480px){.date-filters[data-v-a038c1a7]{flex-direction:column;align-items:stretch}.date-sep[data-v-a038c1a7]{display:none}.date-field input[type=date][data-v-a038c1a7]{width:100%}.clear-filters[data-v-a038c1a7]{align-self:flex-end}}.back-link[data-v-372663ca]{color:var(--text-muted);align-items:center;gap:.375rem;margin-bottom:1rem;font-size:.875rem;font-weight:500;text-decoration:none;transition:color .2s;display:inline-flex}.back-link[data-v-372663ca]:hover{color:var(--primary)}.title-row[data-v-372663ca]{justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1.5rem;display:flex}.validation-banner[data-v-372663ca]{background:#f0fdf4;border:1px solid #bbf7d0;border-radius:12px;align-items:center;gap:1.5rem;margin-bottom:2rem;padding:1.5rem;display:flex;box-shadow:0 4px 12px #16a34a14}.banner-icon[data-v-372663ca]{color:#16a34a;background:#dcfce7;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:48px;height:48px;display:flex}.banner-icon svg[data-v-372663ca]{width:24px;height:24px}.banner-text[data-v-372663ca]{flex-grow:1}.banner-text h3[data-v-372663ca]{color:#166534;margin-bottom:.25rem;font-size:1.1rem;font-weight:800}.banner-text p[data-v-372663ca]{color:#15803d;font-size:.875rem;line-height:1.5}.rating-stars[data-v-372663ca]{gap:.5rem;display:flex}.star-btn[data-v-372663ca]{cursor:pointer;color:#cbd5e1;background:0 0;border:none;padding:0;transition:all .2s}.star-btn svg[data-v-372663ca]{filter:drop-shadow(0 2px 4px #0000000d);width:32px;height:32px}.star-btn.active[data-v-372663ca]{color:#f59e0b;transform:scale(1.1)}.star-btn[data-v-372663ca]:hover{transform:scale(1.2)}.rating-display-banner[data-v-372663ca]{color:var(--text-muted);border:1px solid var(--border-color);background:#f8fafc;border-radius:8px;align-items:center;gap:.75rem;width:fit-content;margin-bottom:1.5rem;padding:.75rem 1.25rem;font-size:.875rem;font-weight:600;display:flex}.stars-static[data-v-372663ca]{gap:2px;display:flex}.title-group[data-v-372663ca]{align-items:center;gap:1rem;display:flex}.edit-trigger-btn[data-v-372663ca]{color:var(--text-muted);cursor:pointer;background:#f8fafc;border:1px solid #e2e8f0;border-radius:6px;align-items:center;gap:.5rem;padding:.4rem .8rem;font-size:.75rem;font-weight:700;transition:all .2s;display:flex}.edit-trigger-btn[data-v-372663ca]:hover{border-color:var(--primary);color:var(--primary);background:#f1f5f9}.grid-layout[data-v-372663ca]{grid-template-columns:1fr 300px;gap:2rem;display:grid}.grid-layout.single-column[data-v-372663ca]{grid-template-columns:1fr;max-width:900px;margin:0 auto}.dossier-card[data-v-372663ca]{border-top:5px solid var(--primary);transition:all .3s}.edit-mode[data-v-372663ca]{box-shadow:var(--shadow-lg);background:#fff;border-top-color:#f59e0b;padding:2.5rem}.edit-header[data-v-372663ca]{border-bottom:1px solid #f1f5f9;margin-bottom:2rem;padding-bottom:1rem}.edit-header h3[data-v-372663ca]{color:var(--text-main);font-size:1.25rem;font-weight:800}.small-hint[data-v-372663ca]{color:var(--text-muted);font-size:.8125rem}.form-grid[data-v-372663ca]{grid-template-columns:2fr 1fr;gap:1.5rem;display:grid}.form-actions[data-v-372663ca]{border-top:1px solid var(--border-color);justify-content:flex-end;gap:.75rem;margin-top:2rem;padding-top:1.5rem;display:flex}.dossier-header[data-v-372663ca]{justify-content:space-between;align-items:center;margin-bottom:1.25rem;display:flex}.type-tag[data-v-372663ca]{background:var(--bg-main);color:var(--secondary);border:1px solid var(--border-color);border-radius:6px;padding:.25rem .625rem;font-size:.75rem;font-weight:600}.date[data-v-372663ca]{color:var(--text-muted);font-size:.8125rem;font-weight:500}.subject[data-v-372663ca]{color:var(--text-main);margin-bottom:1rem;font-size:1.5rem;font-weight:700;line-height:1.3}.description-content[data-v-372663ca]{white-space:pre-wrap;color:#475569;font-size:.9375rem;line-height:1.6}.attachments[data-v-372663ca]{border-top:1px solid var(--border-color);margin-top:2rem;padding-top:1.5rem}.attachments h3[data-v-372663ca]{margin-bottom:.75rem;font-size:.875rem;font-weight:600}.attachments-grid[data-v-372663ca]{flex-wrap:wrap;gap:.75rem;display:flex}.attachment-item[data-v-372663ca]{background:var(--bg-main);border:1px solid var(--border-color);color:var(--text-main);border-radius:8px;align-items:center;gap:.5rem;padding:.5rem .875rem;font-size:.75rem;font-weight:600;text-decoration:none;transition:all .2s;display:flex}.attachment-item[data-v-372663ca]:hover{border-color:var(--primary);background:#f0f7ff;transform:translateY(-1px)}.dl-icon[data-v-372663ca]{color:var(--primary);opacity:.7;margin-left:.5rem}.attachment-item:hover .dl-icon[data-v-372663ca]{opacity:1}.history-section[data-v-372663ca]{margin-top:3rem}.history-section h2[data-v-372663ca]{border-bottom:1px solid var(--border-color);margin-bottom:1.5rem;padding-bottom:.75rem;font-size:1.125rem;font-weight:700;display:block}.thread[data-v-372663ca]{flex-direction:column;gap:1rem;display:flex}.event-card[data-v-372663ca]{border:1px solid var(--border-color);background:#fff;border-radius:10px;padding:1.125rem}.event-card.agent[data-v-372663ca]{border-left:3px solid var(--primary);background:#fdfdfd}.event-card.user[data-v-372663ca]{border-left:3px solid #94a3b8}.event-card.status_change[data-v-372663ca]{background:#f8fafc;border-style:dashed;border-left-width:3px;border-left-color:#059669}.status-alert[data-v-372663ca]{color:#065f46;align-items:center;gap:.5rem;font-size:.8125rem;font-weight:600;display:flex}.status-alert svg[data-v-372663ca]{flex-shrink:0}.event-header[data-v-372663ca]{justify-content:space-between;margin-bottom:.5rem;display:flex}.user-name[data-v-372663ca]{color:var(--text-main);font-size:.875rem;font-weight:700}.event-date[data-v-372663ca]{color:var(--text-muted);font-size:.75rem;font-weight:400}.event-body[data-v-372663ca]{color:#475569;font-size:.875rem;line-height:1.5}.empty-thread[data-v-372663ca]{text-align:center;color:var(--text-muted);border:1px dashed var(--border-color);background:#f8fafc;padding:2rem;font-size:.875rem}.readonly-notice[data-v-372663ca]{color:#92400e;background:#fffcf0;border:1px solid #fde68a;border-radius:8px;align-items:center;gap:.75rem;margin-top:2rem;padding:1rem;font-size:.8125rem;font-weight:500;display:flex}.info-box h3[data-v-372663ca]{margin-bottom:.875rem;font-size:.875rem;font-weight:700}.info-box p[data-v-372663ca]{color:var(--text-muted);font-size:.8125rem;font-weight:400;line-height:1.5}.divider[data-v-372663ca]{background:var(--border-color);height:1px;margin:1rem 0}.small-text[data-v-372663ca]{color:var(--primary);font-size:.75rem;font-weight:600}.loading-overlay[data-v-372663ca]{z-index:2000;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#ffffffe6;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.loader-card[data-v-372663ca]{text-align:center;border-top:3px solid var(--primary);padding:2.5rem}.loader-card p[data-v-372663ca]{color:var(--text-muted);font-size:.875rem;font-weight:500}.spinner[data-v-372663ca]{border:3px solid #f1f5f9;border-top:3px solid var(--primary);border-radius:50%;width:36px;height:36px;margin:0 auto 1.25rem;animation:.8s linear infinite spin-372663ca}@keyframes spin-372663ca{to{transform:rotate(360deg)}}@media (width<=900px){.grid-layout[data-v-372663ca]{grid-template-columns:1fr}}@media (width<=768px){.title-row[data-v-372663ca]{flex-direction:column;align-items:flex-start;gap:.75rem}.title-group[data-v-372663ca]{flex-wrap:wrap;gap:.5rem}.title-group h1[data-v-372663ca]{font-size:1.25rem}.edit-trigger-btn[data-v-372663ca]{padding:.3rem .6rem;font-size:.7rem}.validation-banner[data-v-372663ca]{text-align:center;flex-direction:column;gap:1rem;padding:1.25rem}.banner-icon[data-v-372663ca]{width:40px;height:40px}.banner-icon svg[data-v-372663ca]{width:20px;height:20px}.rating-stars[data-v-372663ca]{justify-content:center}.star-btn svg[data-v-372663ca]{width:28px;height:28px}.dossier-header[data-v-372663ca]{flex-direction:column;align-items:flex-start;gap:.5rem}.subject[data-v-372663ca]{font-size:1.25rem}.edit-mode[data-v-372663ca]{padding:1.25rem}.form-grid[data-v-372663ca]{grid-template-columns:1fr;gap:1rem}.form-actions[data-v-372663ca]{flex-direction:column}.form-actions .btn[data-v-372663ca]{justify-content:center;width:100%}.attachments-grid[data-v-372663ca]{flex-direction:column}.attachment-item[data-v-372663ca]{width:100%}.rating-display-banner[data-v-372663ca]{justify-content:center;width:100%}.event-header[data-v-372663ca]{flex-direction:column;gap:.25rem}}@media (width<=480px){.loading-overlay[data-v-372663ca]{padding:1rem}.loader-card[data-v-372663ca]{padding:1.5rem}.loader-card p[data-v-372663ca]{font-size:.75rem}.dossier-card[data-v-372663ca]{padding:1rem}.description-content[data-v-372663ca]{font-size:.875rem}.history-section h2[data-v-372663ca]{font-size:1rem}}.form-container[data-v-adf28389]{max-width:800px;margin:0 auto}.form-grid[data-v-adf28389]{grid-template-columns:2fr 1fr;gap:1.5rem;display:grid}.file-input-wrapper[data-v-adf28389]{margin-top:.5rem}#fileIn[data-v-adf28389]{display:none}.file-label[data-v-adf28389]{border:1px dashed var(--border-color);cursor:pointer;color:var(--text-muted);background:var(--bg-main);border-radius:10px;justify-content:center;align-items:center;gap:.5rem;padding:1.5rem;font-size:.875rem;font-weight:500;transition:all .2s cubic-bezier(.4,0,.2,1);display:flex}.file-label[data-v-adf28389]:hover{border-color:var(--primary);color:var(--primary);box-shadow:var(--shadow-sm);background:#fff}.file-label svg[data-v-adf28389]{width:18px;height:18px}.file-list[data-v-adf28389]{grid-template-columns:1fr 1fr;gap:.75rem;margin-top:1rem;display:grid}.file-item[data-v-adf28389]{border:1px solid var(--border-color);background:#fff;border-radius:8px;justify-content:space-between;align-items:center;padding:.625rem .875rem;display:flex}.file-info[data-v-adf28389]{color:var(--text-main);align-items:center;gap:.625rem;font-size:.8125rem;font-weight:500;display:flex}.form-group[data-v-adf28389]{margin-bottom:1.5rem}.file-group[data-v-adf28389]{margin-top:2rem}.file-drop-zone[data-v-adf28389]{border:2px dashed var(--border-color);text-align:center;background:#fafafa;border-radius:12px;padding:2rem;transition:all .2s;position:relative}.file-drop-zone[data-v-adf28389]:hover{border-color:var(--primary);background:#f0f7ff}.file-drop-zone input[data-v-adf28389]{opacity:0;cursor:pointer;width:100%;height:100%;position:absolute;inset:0}.drop-zone-content svg[data-v-adf28389]{color:var(--primary);margin-bottom:.75rem}.drop-zone-content p[data-v-adf28389]{color:var(--text-main);margin-bottom:.25rem;font-size:.9375rem;font-weight:600}.file-hint[data-v-adf28389]{color:var(--text-muted);font-size:.75rem;font-weight:500}.form-label[data-v-adf28389]{color:var(--text-main);margin-bottom:.5rem;font-size:.875rem;font-weight:700;display:block}.remove-btn[data-v-adf28389]{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:6px;padding:4px;transition:all .2s}.remove-btn[data-v-adf28389]:hover{color:#ef4444;background:#fee2e2}.form-actions[data-v-adf28389]{border-top:1px solid var(--border-color);justify-content:flex-end;gap:.75rem;margin-top:2rem;padding-top:1.5rem;display:flex}@media (width<=768px){.file-list[data-v-adf28389]{grid-template-columns:1fr}.form-actions[data-v-adf28389]{flex-direction:column}.form-actions .btn[data-v-adf28389]{justify-content:center;width:100%}.form-container[data-v-adf28389]{padding:1.25rem}}@media (width<=600px){.form-grid[data-v-adf28389]{grid-template-columns:1fr}.file-label[data-v-adf28389]{padding:1rem;font-size:.8125rem}.file-item[data-v-adf28389]{flex-direction:column;align-items:flex-start;gap:.5rem}.file-info[data-v-adf28389]{font-size:.75rem}}@media (width<=480px){header h1[data-v-adf28389]{font-size:1.25rem}}